Logo2Web is highly committed to keeping client’s personal information safe and secure. We value our customer’s privacy. We collect only essential and inevitable information to process your order. We never share any of your information with any individual / business outside our company in any way until you agree to permit us for doing so.
Initially, the personal information we require is about clients’ name, company’s name, billing address, email address, secondary email, phone and fax numbers, order details and place of residence (as the case maybe). Along with this, we need information in creative brief in order to start working on your order.
Additionally, collection of information includes opinions pertaining to complaints, appreciation and comments about the product.
Technical information which is collected and recorded includes your IP address, browser version, operating system and the date and time when you visit. Google Analytics or a similar tool or service is used for collecting this data.
All information is collected through Logo2Web but maybe shared with our parent company (if required) . However, the parent company uses highly secured platforms to ensure there is no breach of data.
The information we collect helps us;
– understand exactly what product you need.
– special requirements (if any).
– billing information is mandatory for payment process.
– email addresses are used for communication (update order status, comments, opinions and delivery of the final product). We may send emails of promotional offers, launch of a new product/service or the latest industry news.
To make sure the practice of the best privacy for payments, we offer acceptance from multiple payment options. The payment processor where the clients put their billing information uses Secure Sockets Layer (SSL) which is indicated in the domain as “https://”. Therefore, we assure that there is no issue at all with the privacy of payment process and billing information.
Confidentiality is surely a serious concern and we are fully aware of the fact and this is why we never compromise over the confidentiality of our clients’ information.
We use your personal information in order to keep in touch with you so that we can have smooth communication about the order process. Therefore, your entire information including name, billing address, e-mail address, telephone number, fax, etc. is treated as confidential and saved at a secure location which is accessible by the designated members only ensuring that it stays safe and there is no threat of its being stolen or hacked. We reassure that your personal information will never be released to any third party under any circumstances until you allow or we are forced by law.
It is our top priority to avoid information disclosure. However, in extremely rare circumstances information disclosure can only take place if we are to abide by the country law for judicial proceeding, court order, or any other legal procedure.
If you have any confusion or concerns regarding our privacy policies, you can contact us via our contact us form.